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Monday, September 03, 2007

sky+

Last week my Aunt received this letter from BSkyB or Sky about Sky+. The offer she received gave her a Sky+ box for €69 with a saving of €80.

Pretty good deal, I wanted in on it too!

The background: She is a customer for about 2 years, has a 2 mix package and Multi-room. On the other hand we are customers for over 5 years, have a 6 mix package and had Movies and Sports for 2 years. We have never once received any offer off Sky like this.

I phoned up and enquired to see if I could get this Sky+ Box, and eventually, after 3 phone calls lasting about 30 minutes each (they hung up on me once) I found out that because we did not get a letter we could not get the offer. They prefer to give their newer customers or customers on smaller packages better (or any) offers.

We have to pay the full €149 to get a Sky+ Box. Since then, I have dropped our packages down to 4 mixes (after considering cancelling it all together). It's a shame SCTV Digital (that website was bloody hard to find!) has such shite service, after all it has taken 2 years to begin rolling out the promised digital!